❓Frequently asked questions
Account
Is biotaken free?
Yes. Professional bios, résumés, company pages, job posts and marketplace ads are free during our launch.
Can I have a bio and a company page with one account?
Yes. One account can manage your professional bio, your company page, your job posts and your marketplace ads.
I forgot my password. What should I do?
Go to
Sign in and click
Lost Password?. We email you a link to set a new one.
How do I change what I chose at sign-up?
Nothing is locked. Open your
Dashboard and start any other section, such as a company page or an ad, whenever you like.
Profiles & résumés
Who can see my bio?
Your bio is public so employers and clients can find you. Your email address and password are never shown; people contact you through biotaken messages.
My profession is not in the list. What can I do?
Choose the closest profession and describe your exact role in your headline. You can also
ask us to add it.
How do I get a PDF résumé?
Open your bio, click Print bio / Save PDF, choose a template and A4 or Letter, then click Print / Save as PDF.
Can I add links to my social media, website or shop?
Yes. In your bio, company page, portfolio project, job post or marketplace ad form, use Links and tap + Add a link. You can add up to 10 links to each, for example your website, LinkedIn, Facebook, YouTube, Instagram, Behance, WhatsApp, Google Business Profile or online shop. The right icon is added automatically, and you can give any link your own label.
How do I show my Google reviews?
Open your company page or bio form and paste your Google Business Profile link (on Google Maps, open your business and tap Share → Copy link). A Google reviews box then appears on your page, so visitors can read your reviews on Google and leave a new one.
Can I link my portfolio project to a company?
Yes, but the company has to agree. When you choose a company on a project, its owner gets a message and can approve or decline the link from their company page. Until they approve, the project shows only on your own portfolio. It is approved instantly if it is your own company, or if your bio lists that company as where you work now. Companies added by biotaken that nobody has claimed yet cannot be linked until they are claimed.
How do I show remote or freelance availability?
Set your availability to freelance or open to work and mention remote work in your headline. Remote roles are listed under the Remote & Virtual Work profession group.
Companies & jobs
How do employees appear on my company page?
When a professional links their bio to your company, they appear in your team section automatically.
What does the verified badge mean?
A verified company or seller has confirmed ownership, for example by claiming the profile through the email address on record.
How do candidates apply to my job?
They open your job and send you a message from it. Their profile is attached so you can review their experience straight away.
Can I post remote jobs?
Yes. Use the "Remote / Work From Home Jobs" category and write "Remote" in the job location.
Marketplace
What is the difference between For sale, Wanted and For rent?
For sale ads are items or services you can buy. Wanted ads are posted by people who want to buy something. For rent ads are property, vehicles or equipment you can rent.
How do I edit or close my ad?
Open
My ads. Use Edit to change it, or Close when the item is sold or rented. Closed ads are removed from search and counts.
Why are ads from my country shown first?
We detect your country to show nearby ads first. Use the 📍 location button to pick another place or "All countries".
Why can't I see a seller's phone number?
Phone numbers are shown only when the seller adds one. You can always contact a seller through biotaken messages.
How do I save an ad to view later?
Tap the
❤ on the ad (on the photo in search results, or next to the price on the ad page). Your saved ads are in
Saved ads and in your dashboard menu. Tap ❤ again to remove an ad.
Do I need an account to save ads?
No. Without an account, ads are saved in your browser on this device. Sign in or create a free account to keep them on all your devices and get price-drop emails; ads you saved before signing in are added to your account automatically.
What is a price-drop alert?
If a seller lowers the price of an ad you saved, we send you one email. You can turn these emails off on your
Saved ads page. Sellers never see who saved their ads, only how many people did.
How do I ask the seller for a lower price?
Open the ad, tap Request a lower price, enter the amount you would pay and an optional message, then send. The seller gets your request in biotaken chat and can reply there. You can change or withdraw your request on the ad page.
What do the "Should be lower" and "Fair price" votes mean?
Any signed-in member can say whether an ad's price looks too high or fair. Everyone sees only the number of votes. Only the seller can see who voted or asked for a lower price, so they can chat with interested buyers. Tap your choice again to remove your vote.
Does biotaken handle payment or delivery?
No. Buyers and sellers agree on payment and delivery directly. Please follow our safety tips.
Photos & videos
How do I add photos and videos to my page?
Edit your company page, professional bio or ad and scroll to
Photos & videos. Paste one link per line and save. See the
step-by-step guide.
Which links can I use?
Photos: Google Drive image files, Dropbox and direct image links (.jpg, .png, .webp). Videos: YouTube (including Shorts), Vimeo, Facebook and Google Drive video files.
How many photos and videos can I add?
Up to 20 photo links and 10 video links per company page, bio or ad. Marketplace ads can also have up to 6 uploaded photos.
My Google Drive photo or video does not show. Why?
The file is probably private. In Google Drive, open the file, click Share, set General access to Anyone with the link, copy the link again and paste it. Use the link of each file; folder links are not supported.
My YouTube video does not appear.
Private videos cannot be shown. Set the video to Public or Unlisted on YouTube, and paste the link of the video itself, not of your channel or a playlist.
Can I upload video files to biotaken?
No. To keep pages fast, videos play from YouTube, Vimeo, Facebook or Google Drive. Upload your video there first and paste its link.
What happens if a link stops working later?
Photos or videos that can no longer be loaded are hidden automatically, so visitors never see a broken box. Edit your page to replace the link.
Privacy & support
How do I delete my account or a listing?
Close ads from My ads. To remove your bio, company page or account,
contact us from the email address on your account.
How do I report a suspicious profile or ad?
Send us the link through the
contact page and tell us what is wrong. We review every report.
I still need help.
Write to us through the
contact page. Tell us which page you were on and what you tried.