Help Center

How can we help?

Step-by-step guides for every part of biotaken, from signing up to buying and selling, plus answers to common questions.

👤Create your account

One free account gives you a professional bio, a company page, job posts and marketplace ads.

  1. Go to Join free.
  2. Choose what you want to do first: create a professional bio, build a résumé, show a portfolio, list a company, hire, or buy & sell. You can do everything else later from the same account.
  3. Enter your name, email and a password, then confirm.
  4. You land on your Dashboard, which shows the next steps for the goal you picked.

🪪Build your professional bio

Your bio is your public professional page: experience, skills, education and portfolio.

  1. Open Create / edit bio from your dashboard.
  2. Add your name, profession, headline, city and a short summary. Choose the profession that fits you best, for example "Merchandiser (Garments)" or "Cardiologist".
  3. Add work experience, education, certifications, skills and services. Upload a profile photo.
  4. Optional: add a photo gallery and videos of your work with links (see Add photos and videos).
  5. Set your availability (open to work, freelance or employed) so employers and clients know how to approach you.
  6. Save. Your bio appears in the directory and on the page for your profession.

📄Download or print your résumé

Every bio has a printable résumé built from your profile.

  1. Open your public bio and click Print bio / Save PDF.
  2. Pick a template and the paper size: A4 or Letter.
  3. Click Print / Save as PDF. In the print window, choose "Save as PDF" to download it, or a printer to print it.
  4. To change what appears on the résumé, edit your bio and print again.

🏢List and manage your company

Give your business a complete page with services, locations, team and jobs.

  1. Open Create / edit company.
  2. Add the company name, business type (industry), services, headquarters, website, size, founding year and logo.
  3. Professionals who work with you can link their bio to your company, and they will appear on your team section.
  4. Optional: add a photo gallery and videos with links from Google Drive, YouTube and more (see Add photos and videos).
  5. Use the same page later to update details or add more services.

🖼️Add photos and videos

Show your work with a sliding photo gallery and a video section on your company page, professional bio or marketplace ad. You paste links; nothing is uploaded.

  1. Open the form you want to update: Create / edit company, Create / edit bio, or your ad from My ads.
  2. Scroll to Photos & videos. Paste one link per line: up to 20 photo links and 10 video links.
  3. Photos: Google Drive image files, Dropbox links, or any direct image link that ends in .jpg, .png or .webp.
  4. Videos: YouTube (including Shorts), Vimeo, Facebook or Google Drive video files.
  5. Google Drive: open the file, click Share, set General access to Anyone with the link, then click Copy link. Paste the link of each file; folder links are not supported.
  6. A preview appears under each box. Anything marked in red will not show, for example a private Drive file or a broken link. Fix it, then save.
  7. Your page shows new Gallery and Videos tabs. Visitors can swipe through photos, open them full screen and play videos on the page.

✅Claim a company or seller profile

Some profiles and ads are added on behalf of their owners. If one of them is yours, you can claim it.

  1. Open the profile or ad and look for the Claim box.
  2. Request the claim. We send a one-time link to the email address on that profile.
  3. Open the link within 48 hours. Your account is verified and you are asked to set a password.
  4. Once claimed, you manage the listing yourself and any third-party source link is removed.

💼Post a job or find one

Employers post vacancies; candidates apply with their profile.

  1. Employers: open Post a job, add the title, job category, employment type (full-time, part-time, contract, freelance, internship or temporary), location, salary and deadline. For remote roles, use the Remote / Work From Home Jobs category and write "Remote" in the location.
  2. Browse candidates in Candidate search and message them directly.
  3. Job seekers: browse Jobs or Job categories, open a job and use Message employer to apply. A complete bio makes the best first impression.

🏷️Sell or rent something

Post a free ad in the marketplace for an item, service, property or vehicle.

  1. Open Post a free ad (or Post a rental).
  2. Choose the category, for example Mobiles › Mobile Phones or Property › Apartments & Flats.
  3. Add a clear title, price, condition, description, location and photos. You can upload up to 6 photos and also add photo and video links. Good photos and an honest description sell faster.
  4. Publish. Buyers can message you through biotaken chat. You find all your ads in My ads.
  5. Edit an ad any time from My ads. When it is sold or rented, close the ad so it no longer appears in search.

🛒Buy, rent or post a wanted ad

Find what you need near you, or tell sellers what you are looking for.

  1. Open the Marketplace. Use the tabs to switch between For sale, Wanted and For rent.
  2. Pick a category, then narrow down with price, condition, brand and other filters.
  3. Your country is selected automatically. Click the 📍 location button to choose another country, region or city, or "All countries".
  4. Tap the ❤ on any ad to save it, then find it later in Saved ads. If the seller lowers the price, we email you.
  5. Open an ad and send the seller a message. Keep the conversation on biotaken until you are confident about the deal.
  6. Think the price is too high? Vote Should be lower or Fair price on the ad, or tap Request a lower price, enter the amount you would pay and send it. The seller gets it in chat.
  7. Can't find it? Post a wanted ad so sellers can contact you.

💬Messages

Talk to employers, candidates, companies, buyers and sellers without sharing your private contact details.

  1. Use the message button on any profile, company, job or ad to start a conversation.
  2. All conversations are in Messages. The header badge shows when you have new ones.
  3. Share phone numbers or meet in person only when you are comfortable.

🛡️Stay safe when buying and selling

Simple habits that protect you.

  1. Meet in a busy public place and inspect the item before paying.
  2. Never send advance payments, deposits or verification codes to someone you have not met.
  3. Be careful with prices that look too good to be true and with buyers who "overpay" and ask for change.
  4. For property and vehicles, check ownership documents before paying.
  5. If something feels wrong, stop and tell us.

❓Frequently asked questions

Account

Is biotaken free?
Yes. Professional bios, résumés, company pages, job posts and marketplace ads are free during our launch.
Can I have a bio and a company page with one account?
Yes. One account can manage your professional bio, your company page, your job posts and your marketplace ads.
I forgot my password. What should I do?
Go to Sign in and click Lost Password?. We email you a link to set a new one.
How do I change what I chose at sign-up?
Nothing is locked. Open your Dashboard and start any other section, such as a company page or an ad, whenever you like.

Profiles & résumés

Who can see my bio?
Your bio is public so employers and clients can find you. Your email address and password are never shown; people contact you through biotaken messages.
My profession is not in the list. What can I do?
Choose the closest profession and describe your exact role in your headline. You can also ask us to add it.
How do I get a PDF résumé?
Open your bio, click Print bio / Save PDF, choose a template and A4 or Letter, then click Print / Save as PDF.
Can I add links to my social media, website or shop?
Yes. In your bio, company page, portfolio project, job post or marketplace ad form, use Links and tap + Add a link. You can add up to 10 links to each, for example your website, LinkedIn, Facebook, YouTube, Instagram, Behance, WhatsApp, Google Business Profile or online shop. The right icon is added automatically, and you can give any link your own label.
How do I show my Google reviews?
Open your company page or bio form and paste your Google Business Profile link (on Google Maps, open your business and tap Share → Copy link). A Google reviews box then appears on your page, so visitors can read your reviews on Google and leave a new one.
Can I link my portfolio project to a company?
Yes, but the company has to agree. When you choose a company on a project, its owner gets a message and can approve or decline the link from their company page. Until they approve, the project shows only on your own portfolio. It is approved instantly if it is your own company, or if your bio lists that company as where you work now. Companies added by biotaken that nobody has claimed yet cannot be linked until they are claimed.
How do I show remote or freelance availability?
Set your availability to freelance or open to work and mention remote work in your headline. Remote roles are listed under the Remote & Virtual Work profession group.

Companies & jobs

How do employees appear on my company page?
When a professional links their bio to your company, they appear in your team section automatically.
What does the verified badge mean?
A verified company or seller has confirmed ownership, for example by claiming the profile through the email address on record.
How do candidates apply to my job?
They open your job and send you a message from it. Their profile is attached so you can review their experience straight away.
Can I post remote jobs?
Yes. Use the "Remote / Work From Home Jobs" category and write "Remote" in the job location.

Marketplace

What is the difference between For sale, Wanted and For rent?
For sale ads are items or services you can buy. Wanted ads are posted by people who want to buy something. For rent ads are property, vehicles or equipment you can rent.
How do I edit or close my ad?
Open My ads. Use Edit to change it, or Close when the item is sold or rented. Closed ads are removed from search and counts.
Why are ads from my country shown first?
We detect your country to show nearby ads first. Use the 📍 location button to pick another place or "All countries".
Why can't I see a seller's phone number?
Phone numbers are shown only when the seller adds one. You can always contact a seller through biotaken messages.
How do I save an ad to view later?
Tap the ❤ on the ad (on the photo in search results, or next to the price on the ad page). Your saved ads are in Saved ads and in your dashboard menu. Tap ❤ again to remove an ad.
Do I need an account to save ads?
No. Without an account, ads are saved in your browser on this device. Sign in or create a free account to keep them on all your devices and get price-drop emails; ads you saved before signing in are added to your account automatically.
What is a price-drop alert?
If a seller lowers the price of an ad you saved, we send you one email. You can turn these emails off on your Saved ads page. Sellers never see who saved their ads, only how many people did.
How do I ask the seller for a lower price?
Open the ad, tap Request a lower price, enter the amount you would pay and an optional message, then send. The seller gets your request in biotaken chat and can reply there. You can change or withdraw your request on the ad page.
What do the "Should be lower" and "Fair price" votes mean?
Any signed-in member can say whether an ad's price looks too high or fair. Everyone sees only the number of votes. Only the seller can see who voted or asked for a lower price, so they can chat with interested buyers. Tap your choice again to remove your vote.
Does biotaken handle payment or delivery?
No. Buyers and sellers agree on payment and delivery directly. Please follow our safety tips.

Photos & videos

How do I add photos and videos to my page?
Edit your company page, professional bio or ad and scroll to Photos & videos. Paste one link per line and save. See the step-by-step guide.
Which links can I use?
Photos: Google Drive image files, Dropbox and direct image links (.jpg, .png, .webp). Videos: YouTube (including Shorts), Vimeo, Facebook and Google Drive video files.
How many photos and videos can I add?
Up to 20 photo links and 10 video links per company page, bio or ad. Marketplace ads can also have up to 6 uploaded photos.
My Google Drive photo or video does not show. Why?
The file is probably private. In Google Drive, open the file, click Share, set General access to Anyone with the link, copy the link again and paste it. Use the link of each file; folder links are not supported.
My YouTube video does not appear.
Private videos cannot be shown. Set the video to Public or Unlisted on YouTube, and paste the link of the video itself, not of your channel or a playlist.
Can I upload video files to biotaken?
No. To keep pages fast, videos play from YouTube, Vimeo, Facebook or Google Drive. Upload your video there first and paste its link.
What happens if a link stops working later?
Photos or videos that can no longer be loaded are hidden automatically, so visitors never see a broken box. Edit your page to replace the link.

Privacy & support

How do I delete my account or a listing?
Close ads from My ads. To remove your bio, company page or account, contact us from the email address on your account.
How do I report a suspicious profile or ad?
Send us the link through the contact page and tell us what is wrong. We review every report.
I still need help.
Write to us through the contact page. Tell us which page you were on and what you tried.

Still need help?

Our team is happy to help with your account, listings or anything else.

Contact us